Introduction

When you use our services, you’re trusting us with your information. We understand this is a big responsibility and work hard to protect your information and put you in control.

This Privacy Policy is meant to help you understand what information we collect, why we collect it, and what you can do to protect your information.

Definitions

• Geeky Digital Solutions Private Limited (“Bulkly.io”, “Bulkly”, “Geeky Digital”, “we”, “us”, or “our”) is the company that collects and processes Personal Data for the purposes described in this Policy.
• Personal Data is any information relating to an identified or identifiable natural person (“Data Subject”).
• Customer or Client is a legal business entity with whom Bulkly has an agreement to provide the Services.

What is Bulkly

Bulkly is a WhatsApp Business CRM tool powered by Geeky Digital Solutions Private Limited. It provides a “Conversation Cloud Platform” that allows businesses to store, manipulate, analyze, and transfer messages between their systems and their customers via WhatsApp and other channels.

Bulkly is committed to protecting both internal Personal Data and Client data.

Collection and Use of Personal Data

We collect Personal Data to:

• Provide and manage the Service
• Support internal business operations
• Communicate with users and handle marketing
• Recruit and manage employees and contractors
• Process payments
• Improve the Service and Website

Account Information

We collect user profile data and payment information to manage billing, provide customer support, and enable communication.

Service Usage Information

We collect usage data to understand how users interact with the platform, improve features, detect and prevent security issues.

Internal Business Purposes

We use collected information to support internal operations like analytics, reporting, and troubleshooting.

Communicating with You and Marketing

We may collect your name, job title, WhatsApp number, email, and company details to send updates, marketing communications, or respond to your queries. You can unsubscribe anytime.

Recruiting and Managing Personnel

If you apply for jobs, we use your data for evaluating applications, contacting you, and HR processes.

Payment Processing

We collect payment details to manage billing and subscriptions.

Improving Our Services and Website

We use analytics tools, cookies, and log data to improve performance and understand user behavior.

Third-Party Links

Bulkly’s site may contain links to third-party sites. We are not responsible for their privacy practices.

Disclosure of Your Personal Data

We do not sell or rent your data. However, we may share it with:

• Service providers operating on our behalf
• As part of mergers, acquisitions, or business transfers
• Law enforcement or legal authorities as required
• To enforce rights or prevent fraud

Your Rights

You have the right to:

• Access your data
• Correct inaccurate data
• Delete your data under certain conditions
• Restrict processing
• Port data to another provider
• Object to processing for certain uses like marketing
• Withdraw consent at any time

How We Protect Personal Data

Bulkly uses encryption, secure storage, and access control to protect your data. Security policies are regularly reviewed.

Cookie Policy

We use cookies to keep you logged in, remember preferences, and monitor usage. Cookies can be controlled via your browser settings.

Mobile App Privacy Statement

For the Bulkly mobile app:

• Access to contacts is used only to initiate chats
• Camera and media are used to upload files in chats
• Device info and app usage data are collected for performance improvement

Contact Us

If you have questions, feedback, or wish to update or delete your data, contact us at:

📧 info@bulkly.io